Shipping policy
Shipping Policy
MelanatedPeopleSkinCare.com
đź“Ť 906 E Elm St STE A, Goldsboro, NC 27530
📦 Expertly packed. Lovingly delivered.
Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order is shipped, you’ll receive a confirmation email with tracking information.
Please allow extra processing time during peak periods such as holidays or new product launches.
Shipping Rates & Delivery Times
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (USPS) | 3–7 business days | $6.95 or Free on orders over $100 |
| Local Pickup (Goldsboro, NC) | Free | |
We currently ship to all U.S. states and territories. International shipping is not available at this time.
Local Pickup – Goldsboro, NC Only
Live nearby? Choose Free Local Pickup at checkout and pick up your order from our location:
Melanated People Skin Care
906 E Elm St STE A
Goldsboro, NC 27530
Pickup hours: Monday–Friday, 10 AM – 5 PM
We’ll notify you when your order is ready for pickup.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Shipping Delays
We are not responsible for delays caused by carriers, weather, or other uncontrollable events. If your order is significantly delayed, please contact us and we’ll do our best to assist.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, contact us immediately at melanatedpeopleskincare@gmail.com We’ll work quickly to resolve the issue.
Incorrect Shipping Address
Please double-check your shipping address before confirming your order. MelanatedPeopleSkinCare.com is not responsible for orders shipped to incorrect addresses provided by customers.
If you have any questions about your order or our shipping policy, don’t hesitate to reach out. We're here to help!